Welcome to DelSmart IoT. We are committed to providing a seamless experience when accessing our cloud software services. As our product is delivered digitally, please read our Shipping Policy carefully to understand how we manage the delivery process for our software services.

• Digital Delivery
  • Nature of Delivery
  DelSmart IoT Cloud Software is delivered exclusively through digital means. No physical product will be shipped to your address.
  • Delivery Method
  Upon purchase, you will receive an email containing instructions to access and activate your DelSmart IoT Cloud Software. This email will be sent to the email address you provided during the purchase process.
• Delivery Timeline
  • Immediate Access
  Access to the software is typically granted immediately upon successful payment. You will receive the email with access instructions within a few minutes after the transaction is completed.
  • Potential Delays
  In rare cases, there might be a delay due to technical issues or payment processing times. If you do not receive the access email within one hour of purchase, please check your spam/junk folder. If the email is not found, contact our support team for assistance.
• Access Instructions
  • Initial Setup
  The access email will include detailed instructions on how to set up your account, download any necessary applications, and begin using the DelSmart IoT Cloud Software.
  • Support
  If you encounter any issues during the setup process, our support team is available to assist you. Contact us at service@delvingrd.com or +91 98949 95423 for immediate assistance.
• Account Management
  • User Account
  To access the DelSmart IoT Cloud Software, you will need to create a user account. This account will be used to manage your subscription, billing information, and software settings.
  • Security
  Ensure that your account information is kept secure. Do not share your login credentials with others. If you suspect unauthorized access to your account, contact our support team immediately.
• Non-Delivery Claims
  • Reporting Non-Delivery
  If you do not receive the access email within the expected timeframe, report the non-delivery to our support team as soon as possible. We will investigate and resend the access instructions if necessary.
  • Resolution Time
  Our support team aims to resolve non-delivery claims within 24 hours. Please provide us with your order details and any relevant information to expedite the process.
• Contact Information
  • If you have any questions about our Shipping Policy or need assistance with your DelSmart IoT Cloud Software delivery, please contact us at:
  • Delving Research and Development Private Limited
  • Email: service@delvingrd.com
  • Phone: +91 98949 95423
  • Address: III Cross, 53-2, MKP Colony Main St, Maniyakarampalayam, Ganapathy, Coimbatore, Tamil Nadu 641006
  By purchasing DelSmart IoT Cloud Software, you acknowledge that you have read and understood this Shipping Policy and agree to be bound by its terms.